Toyota Crash Complaints on the Rise
Despite Toyota having recalled millions of cars in past months due to reports of unintended acceleration due to the floor mats going loose and trapping the accelerator. The National Highway Traffic Safety Administration has added reports of 9 crashes from 2005 to 2010 to its complaint database since January 27. Allegedly those crashes led to 13 fatalities and 10 injuries.
In a recent statement Toyota said that it takes “all customer reports seriously” and is in the process of taking the right steps to put in place “more stringent quality controls, investigate customer complaints more aggressively, keep open lines of communication with safety agencies and respond more quickly to safety issues we identify.”
Yet another recall in January involved gas pedals that do not spring back as designed. Toyota said they are fixing that problem.